Privacy Policy

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Privacy Policy for Smooth Moves

At Smooth Moves, we are dedicated to safeguarding the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

01: Collection of Personal Information

We may collect personal information from you when you engage with us, such as when you request a moving quote, book our services, or communicate with our customer service team. The types of personal information we may collect include:

02: Use of Personal Information

We use the personal information we collect for the following purposes

To provide moving services and fulfill your requests
To communicate with you regarding your move, including confirming bookings and providing updates
To process payments and invoices
To respond to inquiries and provide customer support
To enhance our services and improve the customer experience
To comply with legal and regulatory requirements

03: Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

To our employees, contractors, and service providers who require access to the information to carry out their duties
To third-party partners involved in providing moving services (e.g., subcontractors, storage facilities)
To comply with legal obligations, such as responding to court orders or regulatory inquiries
With your consent or as otherwise permitted or required by law

04: Security Measures

We prioritize the security of your personal information and have implemented appropriate measures to protect it against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure storage, access controls, and regular security assessments.

05: Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely dispose of it in accordance with our data retention policies.

06: Your Rights

You have the right to access, correct, update, or delete your personal information held by Smooth Moves. If you wish to exercise any of these rights or have any questions or concerns about our handling of your information, please contact us using the information provided below.

07: Changes to this Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

08: Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please reach out to us at:

Smooth Moves: 1855 Lasalle Blvd Unit 8b, Greater Sudbury, ON P3B 2R8

Contact Number: (705) 675-3113

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Privacy Policy

Home

Privacy Policy for Smooth Moves

01: Collection of Personal Information

02: Use of Personal Information

03: Disclosure of Personal Information

04: Security Measures

05: Retention of Personal Information

06: Your Rights

07: Changes to this Privacy Policy

08: Contact Us

Phone number:

(705) 675-3113

Email Address:

wegotmovescanada@gmail.com

Address:

1855 Lasalle Blvd Unit 8b, Greater Sudbury, ON P3B 2R8

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